Content development and maintenance
The content has been developed specifically for the target audience in close collaboration with customers. The course is maintained and quality-assured every year.
Course content
The content consists of text, short animated sequences and videos, presented in direct and plain language. The course covers:
- Introduction to the topic
- Awareness of the responsibility to report breaches of data protection rules
- What personal data is
- Which personal data is collected
- Processing and use of customers’ personal data
- Storage of personal data
- Data processing agreements
- Procedures for deleting personal data
- The customer’s right of access to their own personal data
